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Booking Process 

We kindly request your careful consideration of the following points. Should you wish to inquire about our venue, please complete the enquiry form below. We will promptly respond to your inquiry, or you may contact us directly at +33 6 33 76 40 79 or by email at info@magichill.center.

 

How to Book

  • Read our terms of booking: Familiarise yourself with our booking terms, including our cancellation policy.

  • Contact us: Reach out to us via the below form, email or phone to initiate a discussion about your event concept and we will provide you with a quote.

  • Dates: Once we have mutually agreed upon suitable dates, we will provide you with the booking details to commence the reservation and deposit payment process, securing your chosen dates.

  • Event preparation: Upon confirming your booking, we will furnish you with a complimentary Facilitator Guide PDF, containing comprehensive information to assist you and your guests in preparing for your event. We remain at your disposal via email and phone to address any queries related to your booking and to provide support during your event preparation.

 

Terms of Booking

 

Accommodation Details

  • Magic Hill can accommodate a maximum of 14 participants.

  • In addition to our primary site's accommodation capacity, which accommodates 14 participants in spring/summer and 10 in autumn/winter, we have an adjacent house that can house up to 2 to 4 people, inclusive of the chef.

  • In total, we can accommodate up to 14 individuals during the colder season (November to end March) and up to a maximum of 18 people in the warmer months (April to end October). Both options include facilitators and a chef.

 

Extras, Additional Services, and Equipment

  • The agreed fee includes all the services and amenities listed on our Facilities page.

  • For any additional requirements, please inform us in advance, specifying the services or equipment needed, and we will make every effort to accommodate your requests.

 

Arrival & Departure

  • On the first day of your revent, we recommend arrivals from 2 pm onwards, although we can accommodate flexibility as needed.

  • On the final day, we understand that travel plans vary, and we are flexible regarding departure times.

Terms of Payment

 

To confirm your booking, we require an initial deposit amounting to 20% of the total booking cost, covering both the administration fee and work we do together to prepare your event. The remaining of the total booking cost is due in full two weeks before your event starting scheduled date.

If you are interested in providing the option of split payments for your participants, we are more than willing to work together to find a suitable arrangement.

For any participants who wish to register at the last minute, we can accommodate their payment up to 48 hours prior to the commencement of your event.

 

Terms of Cancellation

 

Given the nature of our operations, we no longer offer the option of fully waiving the deposit or permitting last-minute cancellations without charges. Our past experiences have demonstrated that excessive generosity in this regard results in a high number of cancellations. While we understand that hosting event may not be your primary source of income, it is essential to emphasise that it is ours. Thank you for your understanding.

 

  • Cancellation within one month of the deposit payment results in a full refund.

  • Cancellation between one month and two months before your event date will incur a 50% deduction from your deposit to account for the collaborative work and preparations we have undertaken.

  • We kindly request a final decision regarding your retreat two months before its scheduled date to avoid unnecessary cancellations. Should you decide to cancel, we will retain 50% of your deposit.

In the event that your retreat proceeds as planned, we kindly request full payment to be completed two weeks prior to the retreat's commencement. Participant payments for their accommodations can be made directly to us, provided this occurs after the three-month period preceding the retreat date, to mitigate potential reimbursement complexities. Our bank details can be found in the Facilitators Guide PDF.

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